![]() ![]() If your lock is damaged and there is a TSA Notice inside the bag, contact the Brand that you purchased. My lock was broken after my flight – what can I do? Can you replace it?Look for the Notice of Baggage Inspection form from the TSA inside your bag. When rough airline handling is suspected you should file a claim with your airline without delay. Most Brands participating in the Travel Sentry system will replace locks under these circumstances.Travel Sentry recommends buying baggage with “kissing sliders” which hold the lock much more securely and minimize the effect of airline baggage handling. If your lock is missing and there is a TSA Notice inside the bag, contact the Brand whose product you purchased. Look for the Notice of Baggage Inspection form from the TSA inside your bag. ![]() There are instances when a Screening Officer has failed to replace a lock removed in order to open the bag for screening. Often the weakest links are the zipper pulls on baggage – not the locks themselves. Locks can be torn off when caught in conveyors belts or from centrifugal force when baggage is ejected by baggage “pushers” which are part of many automated conveyor systems. Travel Sentry, working with the airports, has identified that most instances of missing locks are a result of airline baggage handling. My lock was missing after my flight – can you replace it? ![]()
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